Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Soy Naturals Aromatherapy Miami

    Copyright © 2001-2017 Soy Naturals Aromatherapy Miami. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2001-2017 Soy Naturals Aromatherapy Miami. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Soy Naturals Aromatherapy Miami. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Soy Naturals Aromatherapy Miami or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Soy Naturals Aromatherapy Miami and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Soy Naturals Aromatherapy Miami believes that customer conduct violates applicable law or is harmful to the interests of Soy Naturals Aromatherapy Miami and its subsidiaries.

  • Privacy Policy
  • Soy Naturals Aromatherapy Miami use of personal information that you may submit to Soy Naturals Aromatherapy Miami through this Web site is governed by the Soy Naturals Aromatherapy Miami Privacy Policy as stated below;

    For each visitor to our web site, our web server automatically recognizes only the consumer's domain name, but not your e-mail address.

    Soy Naturals will only collect the domain name, but not the e-mail address of visitors to our web page.

    The information we collect is used for internal review and is then discarded.

    Cookies: are used to record session information, such as items that you add to your shopping cart, and general statistical information regarding traffic volume to our site on a monthly basis.

    Our shopping cart uses email addresses to record your order history and address information for your convenience.

    Soy Naturals never shares your information with any other business, company, or organization. 

    When we transfer and receive sensitive information (ie) financial or contact information, we redirect visitors to a secure server. Soy Naturals has security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. For the security of our customers we do NOT store customers' credit card information offline.

  • Shipping & Delivery
  • At this time, Soy Naturals Aromatherapy Miami ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Orders are shipped 24-48hrs after orders are placed not including holidays and weekends. 

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Soy Naturals Aromatherapy Miami reserves the right to change its payment procedures at any time without prior notice to you.

    We take great pride in the products we hand make for your candle burning pleasure. Please inspect your order carefully.  All of our products are made to order when your order is placed, we thoroughly inspected all our products before they are shipped to ensure you receive the best possible product.  In the event of damage during shipping, please contact our customer service department within 7 days of receiving your purchase. 

    Due to the nature of our products, all sales are final.  We will replace broken items or we will offer a replacement on damaged items from shipping.  Returns, refunds or replacement products for reasons other than damage incurred during shipping cannot be accepted. Only items received damaged or defective can be returned for replacement. Customer is responsible for all shipping charges for returned items. Please contact us at soy@soynaturals.com  for further instructions. 

  • Store Hours
  • Customer service is available 

    Regular Business Hours
    Monday – Friday 9am to 4pm EST
    Phone: 305-785-2598
    Email: soy@soynaturals.com
    Shipping Address
    16065 NW 64th Ave
    Miami Lakes, Fl 33014